Warehouse working hours: 10:00-19:00 (Japan time) closed on weekends.

The delivery time limit will be implemented in 2021.10.1.

We commit to providing you with the highest level and convenient service.

Your package will be displayed on your account on the same day it arrives at the warehouse, you can ship directly or apply an option services:

a. If you select an option services, it will take 1~3 working days. After the option service is completed and the payment is made, the packages will be sent.

b. If you do not select any option services, after you pay, your package can be shipped on the same day at the earliest.

The shipping method, the time of your payment and the warehouse will affect the shipping date. Please see below,

(The following times are based on JPT）

1.Japan Post AIR/SAL/SEA

If you pay the package fee before 15:00 on a working day, we will ship it on the next shipping day.

Notes:

 * After shipping, there will be a time difference before it is processed by Japan Post. Since Japan Post sends AIR/SAL/SEA on Mondays, Wednesdays, and Fridays, if you find that the international express tracking number provided by Rakufun does not show any logistics records, please do not worry.

 Example: If your package is shipped on Tuesday, the logistics record will be shown after Wednesday.

 * If your package is shipped on Friday, Japan Post send it overseas on Monday. It is recommended to arrange the package shipment before 15:00 on Thursday to have it sent overseas on Friday.

2.Japan Post EMS

If you pay the package fee before 15:00 on a working day, we will ship it on the next working day.

Notes:

 * After shipping, there will be a time difference before it is processed by Japan Post, as Japan Post sends EMS international express packages from Monday to Friday. If you find that the international express tracking number provided by Rakufun does not show any logistics records, please do not worry; the logistics information will be recorded the next day.

 Example: If your package is shipped on Monday, the logistics record will be shown after Tuesday.

3. DHL

If you settle the payment before 10:00 on a working day, we will ship it on the same working day.

Notes:

 * After shipping, there will be a time difference before it is processed by DHL.

 Example: If your package is shipped on Monday, the logistics record will be shown after Tuesday.