I. Use of Collected Personal Information

Rakufun is a diversified platform operated by Rakufun Inc. (hereinafter referred to as "Rakufun").

Rakufun will use the customer's personal information such as name, home address, phone number, date of birth, and email address for the following purposes, unless the customer expressly chooses not to use it:

1.After you have completed the registration of a Rakufun account, you can submit the information of message recipients in the account management console, including the email, mobile number, and other contacts.. Rakufun can use the above information to promote and introduce products to you, send business notifications (including bills) or communicate with you on business matters.

2.To send Rakufun products, mail-order catalogs, EDMs, and related after-sales services, new products, and new service notifications to customers.

3.To contact customers for Rakufun product marketing, questionnaires, and other valuable promotional information related to lifestyle.

4.To send prizes for promotional events held by Rakufun to customers.

5.To send customers appropriate corporate mail-order catalogs, EDMs, and trial products as judged by Rakufun.

6.To send market survey information and promotional and product promotion planning information to customers (in the form of sampling surveys without identifying specific individuals).

7.To send mail-order catalogs or EDMs, as well as related after-sales service, new product, and new service information notifications, based on personal information obtained from other companies.

8.To respond to customer inquiries about shopping-related matters.

II. Voluntary Provision of Personal Information

The entry (including input) of personal information is voluntary, However, if the fields marked as 'required' on the personal information page are left blank, we won't be able to identify the customer or provide relevant services.

III. Provision of Personal Information

Rakufun will not provide or disclose the personal information obtained from customers to third parties, except for the following reasons:

1.When the customer's prior consent or commitment has been obtained.

2.When it is necessary to provide the information due to legal relationships. To respond to subpoenas, court orders or legal proceedings, to obtain or exercise legal rights, or to defend against litigation requests.

3.When it is necessary to share the customer's personal information to investigate and prevent illegal activities, suspected fraud, situations that pose potential threats to personal safety, violations of Rakufun's service terms, or to take measures against the above situations, or when required by law.

4.If all or part of Rakufun's business is acquired or merged by another company, the customer's personal information may be transferred to that company with the customer's consent.

IV. Entrustment of Personal Information

Rakufun will not entrust the personal information obtained from customers to third parties, except for the following reasons:

1.To the extent necessary to fulfill the intended use of the information, Rakufun may entrust the customer's personal information to a business entrusted company that has signed a confidentiality agreement. (For example, such entrusted companies may include delivery companies responsible for product delivery, printing companies for creating mailing labels, credit card companies for credit card payments, companies entrusted with product recovery when unpaid, and telephone business companies for notifying new products or services.)

V. Disclosure or Modification of Personal Information

1.If a customer wishes to disclose or modify their personal information, the company will respond promptly within a reasonable range. Please contact the customer inquiry window below for consultation or modification. Additionally, there may be a charge for disclosing information to cover the actual costs incurred.

VI. Request for Suspension of Use and Provision

1.With the customer's consent, Rakufun has the right to use and provide the customer's information within the scope of this statement, but if the customer requests suspension of use and provision, the company will immediately take suspension measures. However, the minimum information necessary for business operations cannot be deleted, but confidentiality will be maintained.

2.Customers can contact the customer inquiry window below to stop the email, direct mail, or telephone services sent by the company. However, to unsubscribe from the newsletter or cancel a subscription, please follow the standard procedures.

VII. General Provisions

Rakufun may periodically add new categories of marketing information to the marketing preference setting page. Users browsing this page can choose to opt out of receiving new categories of marketing information, or unsubscribe from these messages according to the instructions provided.

Rakufun reserves the right to send customers specific information related to Rakufun services (such as service announcements and administrative messages).

If a customer wishes to delete their Rakufun member account, please contact customer service.

VIII. Revisions to the Privacy Policy

Rakufun may revise this policy from time to time. When there are significant changes in the handling of personal information, a notification will be sent to the primary email address specified in the customer's Rakufun account, or a notice will be posted on the Rakufun website.

IX. Questions and Suggestions

If you have any questions or suggestions, please feel free to contact us through the customer service email.

【Customer Service Email】

Email: service@rakufun.com

Last updated on August 10, 2015