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EMSInternational parcelsAreaCountry/Region NameEMS Coverage CountriesDetailsFirst Region (Asia)ChinaAll regionsTaiwanAll regionsHong KongAll regionsMacaoAll regionsRep.of KoreaAll regionsCambodiaAll regionsGuamAll regionsSingaporeAll regionsSri LankaAll regionsThailandAll regionsIndiaSupported in some regionsDetailsNepalSupported in some regionsDetailsPakistanSupported in some regionsDetailsBangladeshAll regionsPhilippinesSupported in some regionsDetailsBhutanSupported in some regionsDetailsBruneiSupported in some regionsDetailsVietnamAll regionsMalaysiaAll regionsMyanmarSupported in some regionsDetailsMaldivesSupported in some regionsDetailsLaosAll regionsSecond Region (Oceania)AustraliaAll regions. The Christmas,  Cocos (Keeling), Norfolk and Lord Howe  Islands  are excepted.SolomonSupported in some regionsDetailsNew CaledoniaAll regionsNew ZealandAll regions. The Ross Dependency (Antarctic zone extending along longitudes 160 east to 150 west, and terminating at latitude 60 south) is excepted.Papua New GuineaAll regionsFijiAll regionsSecond Region (North America and Central America)United States of AmericaAll regions. However, the territories of American military bases with the three first digits of the postal codes being 090-098, 962-966, and 340 are excluded.El SalvadorAll regionsCanadaAll regionsCubaAll regionsCosta RicaAll regionsJamaicaAll regionsTrinidad and TobagoAll regionsPanamaAll regionsBarbadosAll regionsHondurasAll regionsMexicoAll regionsSecond Region (Middle East)United Arab EmiratesAll regionsIsraelAll regionsIraqAll regionsIranAll regionsOmanAll regionsQatarAll regionsCyprusAll regionsKuwaitAll regionsSaudi ArabiaAll regionsSyriaAll regionsTurkeyAll regionsBahrainAll regionsJordanAll regionsSecond Region (Europe)IcelandAll regionsIrelandAll regionsAzerbaijanSupported in some regionsDetailsItalyAll regionsUkraineSupported in some regionsDetailsUnited KingdomAll regions, excepting territories overseas.EstoniaAll regionsAustriaAll regionsNetherlandsAll regionsGreeceAll regionsCroatiaAll regionsSwitzerlandAll regionsSwedenAll regionsSpainAll regionsSlovakiaAll regionsSloveniaAll regionsCzech RepublicAll regionsDenmarkAll regions. Greenland and the Faeroes are excepted.GermanyAll regionsNorwayAll regionsHungaryAll regionsFinlandAll regionsFranceAll Territories (Including Overseas Departments, but excluding Overseas Territories). (Some of the territories are subject to a different price.)DetailsBulgariaAll regionsBelarusAll regionsBelgiumAll regionsPolandAll regionsPortugalAll regionsMaltaAll regionsMonacoAll regionsLatviaAll regionsLithuaniaAll regionsLiechtensteinAll regionsLuxembourgAll regionsRomaniaAll regionsRussian FederationExcluding certain areasDetailsThird Region (South America)ArgentinaAll regionsUruguayAll regionsEcuadorAll regionsColombiaAll regionsChileAll regionsParaguayAll regionsBrazilAll regionsVenezuelaAll regionsPeruAll regionsRegion 3 (Africa)AlgeriaAll regionsUgandaAll regionsEgyptAll regionsEthiopiaAll regionsGhanaAll regionsGabonSupported in some regionsDetailsKenyaSupported in some regionsDetailsCote d'IvoireAll regionsSierra LeoneUnder suspensionDetailsDjiboutiAll regionsZimbabweAll regionsSudanSupported in some regionsDetailsSenegalAll regionsTanzaniaSupported in some regionsDetailsTunisiaAll regionsTogoAll regionsNigeriaAll regionsBotswanaSupported in some regionsDetailsMadagascarSupported in some regionsDetailsRepublic of South AfricaAll regionsMauritiusAll regionsMoroccoAll regionsRwandaAll regionsAreaCountryAIRSEASALFirst RegionChinaTaiwanHong KongMacaoWakeNorthern Mariana IslandsGuamMidway IslandsPalauPhilippinesMarshallMicronesiaNorth KoreaRep.of KoreaSecond RegionAfghanistanIndiaVietnamCambodiaSingaporeSri LankaThailandNepalPakistanBangladeshEast TimorBhutanBruneiMalaysiaMyanmarMaldivesLaosThird RegionVanuatuAustraliaKiribatiSamoaSolomonTuvaluTongaNauruNew CaledoniaNew ZealandPapua New GuineaPitcairnFijiFrench PolynesiaUnited States of AmericaPuerto RicoVirgin IslandsAnguillaAntigua and BarbudaBritish Virgin IslandsEl SalvadorNetherlands Antilles and ArubaGuadeloupeCanadaCubaGuatemalaGrenadaCayman IslandsCosta RicaSaint-Pierre et MiquelonJamaicaSaint VincentSaint Christopher and NevisSaint LuciaTurks and Caicos IslandsDominicaDominican RepublicTrinidad and TobagoNicaraguaHaitiPanamaBahamasBermuda IslandsBarbadosBelizeHondurasMartiniqueMexicoMontserratUnited Arab EmiratesYemenIsraelIraqIranOmanQatarKuwaitCyprusSaudi ArabiaJordanSyriaTurkeyBahrainLebanonIcelandIrelandAzerbaijanAlbaniaArmeniaAndorraItalyVatican CityUkraineUzbekistanEstoniaAustriaNetherlandsGuernseyKazakhstanGreeceKyrgyzGeorgiaCroatiaKosovoSan MarinoGibraltarJerseySwitzerlandSwedenSpainSlovakiaSloveniaTajikistanCzech RepublicDenmarkGermanyTurkmenistanNorwayHungaryFinlandFranceBulgariaBelarusBelgiumPolandBosnia and HerzegovinaPortugalMacedoniaMaltaMonacoMoldovaSerbia and MontenegroLatviaLithuaniaLiechtensteinRomaniaLuxembourgUnited KingdomRussian FederationFourth RegionArgentinaVenezuelaUruguayEcuadorGuyanaColombiaSurinamChileParaguayFalkland Islands (Islas Malvinas)French GuianaBrazilPeruBoliviaAscensionAlgeriaAngolaUgandaEgyptEthiopiaEritreaGhanaCape VerdeGabonCameroonGambiaGuineaGuinea-BissauKenyaComorosCongoSao Tome And PrincipeZambiaSierra LeoneDjiboutiZimbabweSudanSwazilandSeychellesEquatorial GuineaSenegalSt. Helena & DependenciesCote d'IvoireSomaliaTanzaniaChadCentral African RepublicTunisiaTogoTristan da CunhaNigeriaNamibiaNigerBurkina FasoBurundiBeninBotswanaMadagascarMalawiMaliRepublic of South AfricaMauritiusMauritaniaMozambiqueMoroccoLibyaLiberiaRwandaLesothoReunion

    Warehouse working hours: 10:00-19:00 (Japan time) closed on weekends.     Your package will be displayed on your account on the same day it arrives at the warehouse, you can ship directly or apply an option services:     a. If you select an option services, it will take 1~3 working days. After the option service is completed and the payment is made, the packages will be sent.     b. If you do not select any option services, after you pay, your package can be shipped on the same day at the earliest.      The shipping method, the time of your payment and the warehouse will affect the shipping date. Please see below,     (The following times are based on JPT）      1.Japan Post AIR/SAL/SEA     If you pay the package fee before 16:00 on a working day, we will ship it on the next shipping day.      * After shipping, there will be a time difference before it is processed by Japan Post. Since Japan Post sends AIR/SAL/SEA on Mondays, Wednesdays, and Fridays, if you find that the international express tracking number provided by Rakufun does not show any logistics records, please do not worry.      Example: If your package is shipped on Tuesday, the logistics record will be shown after Wednesday.      * If your package is shipped on Friday, Japan Post send it overseas on Monday. It is recommended to arrange the package shipment before 15:00 on Thursday to have it sent overseas on Friday.      2.Japan Post EMS     If you pay the package fee before 16:00 on a working day, we will ship it on the next working day.      * After shipping, there will be a time difference before it is processed by Japan Post, as Japan Post sends EMS international express packages from Monday to Friday. If you find that the international express tracking number provided by Rakufun does not show any logistics records, please do not worry; the logistics information will be recorded the next day.      Example: If your package is shipped on Monday, the logistics record will be shown after Tuesday.      3. DHL      If you settle the payment before 11:00 on a working day, we will ship it on the same working day.     * After shipping, there will be a time difference before it is processed by DHL.      Example: If your package is shipped on Monday, the logistics record will be shown after Tuesday.

— Prohibited Items from Japan Post —Special note: The following items are prohibited from the forwarding service!These item used to be returned by Japan Post many times, and the forwarding fee would not be refunded. Alcoholic beverages with an alcohol content of 24% or higher.For example: Tequila,Brandy, Whisky,Vodka, Rum, Shouchu, Japanese wine, Sake etc Hair color, essential oil, aromatherapy, Cosmetics, nail polish, nail polish remover, hair spray and hair tonic Bleach and glue Tempo drop Life vest and life jacket Flammable high-pressure gas and liquids (including condensed skin-care products and sprayer products) Oil-filled radiator (even it doesn't contain any oil, a small amount of oil may be left at the testing stage) Rechargeable batteries, portable chargers and mobile phone case with charger Some shavers (some brands and models contains cleaner and shaving oil, which contains ethanol) Lithium batteries that are not installed in the device. (If not sure if the electric device contains lithium batteries, please check the option of “install lithium batteries” in the Option Service) A package contains more than 2 devices with lithium batteries Rice, vegetables and fresh fruits (unless there's an immunity certificate) Electronic cigarette Gas stove, cassette stove gas, gas water-heater Some air purifiers (except the Cartridge type and Hybrid type, which contain flammable refrigerant and compressor. The other types still can be shipped) Magnetized materials and other objects that may affect the aviation equipment (audio equipment, etc.) Auto parts (engine, shock absorber, FS pump and other parts after oil pressure test) Plants, succulent plants, seeds Grassmat, the decoration (contain rush, grass or pine) Fountain pen ink Processed animal meats(bagged beef jerky,etc can't be shipped. Canned meat can be shipped) The goods violating the "Convention on International Trade in Endangered Species of Wild Fauna and Flora" Gold, silver, white gold, other precious metals, various jewelry goods, other valuables Lighter  For these kinds of prohibited items, our staff will put them in storage again as a new package without any notice.You can apply for return or abandon. It is also not recommended to buy the following products which are fragile and easy to damage during global shipping. Fragile products: glass and ceramic products, glass bottles of liquids without a reinforced packing Easily damaged products: all kinds of bag packaged liquids (including cleaner, hand sanitizer, etc.)  —Worldwide prohibited items—The above and other goods that do not meet the regulations.   —DHL Prohibited Items— Live animals Hunting (animal) trophies, animal products such as ivory, shark fins, animal remains, or animal by-products Human remains or ashes in any form Gold and silver Cash (bank notes, cash notes, coins), checks and activated credit cards Gemstones of lost value and incomplete value Complete firearms, ammunition, explosive devices, air guns, replica or imitation firearms and ammunition Prohibited drugs, including but not limited to narcotic stimulants, sedatives or hallucinogens. Marijuana or its derivatives Sunscreen products are not supported for delivery due to the need to provide MSDS certification Devices containing more than 2 lithium batteries All food, medicine and health products  —Other prohibited items— We do not accept any virtual service confirmation, invoice, bill and other documents (e.g., mobile phone bills and contracts, credit card bills, SIM cards, etc.). We will freeze the account if the above behavior is found, please contact customer service for more assistance. 

Shipping MethodsShipping DestinationsSpecificationsEMS - Express Mail ServiceWorldwide (Except for certain unsupported regions)Charged by actual weight. Fast delivery, with the option to purchase insurance for maximum protection.AIRWorldwide (Except for certain unsupported regions)Charged by actual weight, with slight price differences compared to EMS within different weight ranges.SEAWorldwide (Except for certain unsupported regions)Charged by actual weight, the cheapest option, but also the slowest delivery time with more uncontrollable factors.EMSAIRSEACountry/RegionWeight Limit (KG)Maximum Single Side Length Limit (M)Package Size Limit (M)Estimated Transit Time(D)China301.832-6Taiwan301.532-3Hong Kong301.532-3Macao301.532-3Korea301.532-3Algeria301.53-Argentina201.0524Australia201.0533-5Austria301.532Azerbaijan301.53-Bangladesh201.538Bahrain201.53-Barbados301.052-Belarus301.052-Belgium301.535Bhutan201.53-Botswana301.53-Brazil301.0524Brunei301.53-Bulgaria201.53-Cambodia301.53-Canada301.533Chile301.53-Costa Rica301.53-Cote d'Ivoire301.53-Colombia301.53-Croatia301.052-Cuba201.53-Cyprus301.53-CzechRepublic301.53-Denmark301.532Djibouti301.53-Ecuador301.53-Egypt201.535El Salvador301.53-Ethiopia301.53-Estonia301.052-Fiji201.052-Finland301.533France301.532Gabon301.53-Germany301.533Ghana301.53-Greece301.53-Guam301.52.75-Honduras201.53-Hungary301.532Iceland301.53-India301.533Indonesia301.53-Iraq301.53-Iran201.53-Ireland301.53-Israel201.535Italy301.534Jamaica301.53-Jordan301.53-Kenya301.53-Kuwait301.53-Laos201.53-Latvia301.052-Lebanon301.53-Liechtenstein301.53-Lithuania201.052-Luxembourg301.53-Malta301.53-Macedonia301.53-Madagascar301.53-Malaysia301.533Maldives201.53-Mauritius301.53-Mexico201.0524Monaco301.53-Morocco301.53-Mongolia301.53-Myanmar201.53-Nepal301.052-Netherlands301.532New Caledonia201.53-New Zealand301.534Nigeria301.53-Norway301.53-Northern Macedonia301.53-Oman201.53-Papua New Guinea301.53-Paraguay201.53-Panama301.53-Pakistan301.536Peru301.0523Philippines201.532Poland201.533Portugal301.53-Puerto Rico301.052-Qatar201.53-Republic of South Africa301.53-Romania301.53-Russian Federation301.534Rwanda301.53-San Marino301.53-Saudi Arabia301.536Senegal301.53-Sierra Leone301.53-Singapore301.532Slovakia301.53-Slovenia301.53-Solomon301.53-Spain201.539Sri Lanka301.533Sudan301.53-Sweden301.534Switzerland301.532Syria201.53-Tanzania301.53-Thailand301.533Togo301.53-Trinidad and Tobago201.53-Tunisia201.53-Turkey301.535Uganda301.53-Ukraine201.052-United Arab Emirates301.534UnitedKingdom301.532United States of America301.52.752-4Uruguay301.052-Venezuela301.53-Vietnam301.536Saipan301.52.75-Zimbabwe301.53-Country/RegionWeight Limit (KG)Maximum Single Side Length Limit (M)Package Size Limit (M)Estimated Transit Time(D)China301.537Taiwan301.536Hong Kong301.536Macao301.53-Korea201.525Algeria201.052-Albania201.53-Afghanistan301.53-Angola201.53-Anguilla201.53-Antigua and Barbuda201.052-Armenia201.53-Aruba201.53-Argentina201.0527Australia201.0527Austria301.535Azerbaijan301.53-Bahamas201.052-Bangladesh201.5311Bahrain301.53-Barbados201.052-Belarus201.052-Belgium301.536Belize251.53-Benin301.53-Bermuda201.53-Bhutan301.53-Bolivia201.53-Bosnia and Herzegovina301.53-Botswana301.53-Brazil301.052-British Virgin Islands201.052-Brunei301.53-Bulgaria301.53-Burkina Faso301.53-Burundi301.53-Cambodia301.052-Cameroon301.53-Cape Verde201.53-Canada301.536Caribbean Netherlands251.53-Chile301.53-Cayman101.53-Centrafrique301.53-Chad301.53-Comoros Islands201.052-Congo301.052-Costa Rica301.53-Cook Islands201.53-Cote d'Ivoire301.53-Curaçao301.53-Colombia301.53-Croatia301.052-Cuba101.53-Cyprus301.53-Czech Republic301.53-Democratic People's Republic of Korea201.052-Denmark201.534Djibouti301.53-Dominica221.53-Dominican Republic251.53-East Timor201.53-Ecuador301.053-Egypt301.539El Salvador201.53-Equatorial Guinea201.052-Eritrea201.052-Ethiopia301.53-Estonia301.052-Eswatini201.52-Falkland301.53-Faroe Islands201.53-Federated States of Micronesia201.052-Fiji201.052-Finland301.0525France301.0528French Guiana301.53-French Polynesia301.53-French Southern and Antarctic Territories201.53-Gabon201.53-Gambia301.53-Georgia201.052-Germany301.0525Ghana301.53-Greece201.53-Gib raltar201.53-Greenland301.53-Grenada201.052-Guadeloupe301.53-Guinea301.53-Guinea－Bissau101.052-Guyana201.53-Haiti301.53-Honduras301.53-Hungary201.537Iceland301.53-Independent State of Samoa301.052-India201.0528Indonesia301.53-Iraq301.53-Iran201.53-Ireland201.53-Israel201.53-Italy301.538Jamaica201.53-Jordan301.052-Kazakhstan201.052-Kenya301.052-Kiribati201.53-Kuwait301.053-Kosovo201.53-Kyrgyz201.052-Laos301.052-Latvia301.052-Lebanon301.052-Lesotho201.53-Liberia201.53-Liechtenstein301.53-Lithuania301.052-Luxembourg301.53-Malta301.53-Madagascar201.052-Malawi301.53-Malaysia301.537Maldives201.53-Mali301.53-Malta301.052-Martinique301.53-Marshall201.052-Mauritania301.052-Mauritius301.052-Mexico301.052-Moldova201.53-Monaco301.53-Montenegro301.53-Montserrat201.052-Morocco301.53-Morocco301.53-Mongolia301.53-Mozambique301.53-Myanmar201.052-Namibia101.051.8-Nauru201.052-Nepal201.052-Netherlands301.536New Caledonia201.53-New Zealand301.536Nicaragua301.53-Niger301.53-Nigeria301.53-Norway301.53-Northern301.53-Oman201.53-Palau201.052-Papua New Guinea201.052-Paraguay201.53-Panama301.052-Pakistan301.538Peru301.0526Philippines201.05210Pitcairn101.53-Poland201.538Portugal301.53-Puerto Rico301.052-Qatar301.53-Reunion301.53-Romania301.052-Russian Federation201.0529Rwanda301.53-Saint Christopher and Nevis201.53-Saint Lucia201.53-Saint201.53-San Marino301.53-Sao Tome and Principe301.53-Saudi Arabia301.5312Senegal201.53-Serbia301.53-Seychelles301.052-Sierra Leone301.53-Singapore301.534Slovakia201.53-Sint Maarten301.53-Slovenia301.53-Solomon Islands201.052-Spain301.0529Sri Lanka301.538St. Helena201.052-St.Pierre and Miquelon301.53-Soudan du Sud201.052-South Africa101.051.8-Sudan301.53-Suriname201.53-Sweden201.535Switzerland301.536Syria301.53-Tadijikistan201.052-Tanzania301.53-Thailand301.537The Democratic Republic of the Congo301.53-Togo301.53-Tonga201.052-Trinidad and Tobago201.53-Tristan da Cunha101.052-Tunisia301.53-Turkey301.5313Turkmenistan201.53-Turks and Caicos101.052-Tuvalu251.53-Uganda301.53-Ukraine301.052-United Arab Emirates301.53-UnitedKingdom301.535-8United States of America301.0525-8Uruguay301.53-Uzbekistan201.052-Vanuatu251.052-Vatican201.53-Venezuela301.052-Viet Nam301.5310Wake, Northern Mariana Islands, Guam, Saipan, Midway301.052-Wallis and Futuna201.052-Zambia301.53-Zimbabwe301.53-Country/RegionWeight Limit (KG)Maximum Single Side Length Limit (M)Package Size Limit (M)Estimated Transit Time(D)China301.5314Taiwan----Hong Kong301.53-Macao----Argentina201.05214-21Australia201.05214Austria301.5314Azerbaijan301.53-Bangladesh201.5321Barbados----Belarus301.052-Belgium301.5314Bhutan----Brazil301.05221Brunei----Bulgaria----Cambodia----Canada301.5314Chile301.53-Costa Rica----Croatia301.052-CzechRepublic301.53-Denmark301.5314Egypt201.5314El Salvador----Estonia301.052-Fiji----Finland301.5314-21France----Germany301.5314Greece301.53-Guam301.052-Hungary301.5314Iceland301.53-India301.5314Ireland301.53-Israel201.53-Italy301.5314-21Laos----Latvia301.052-Liechtenstein301.53-Lithuania201.052-Luxembourg301.53-Macedonia----Malaysia301.5314Maldives----Mexico201.05214-21Monaco301.53-Morocco----Nepal----Netherlands----New Caledonia----New Zealand201.5314Norway301.53-Pakistan301.5314Peru301.05214-21Philippines201.5314-21Poland201.5314Portugal301.53-Puerto Rico301.052-Qatar----Rep.of Korea----Republic of South Africa201.051.8-Romania----Russian Federation301.05214Saudi Arabia301.5314-21Singapore301.5314Slovakia301.53-Slovenia301.53-Spain201.5314-21Sri Lanka301.5321Sweden301.5314Switzerland301.5314Thailand301.5321Tunisia----Turkey301.5314-21Ukraine----United Arab Emirates301.5314-21UnitedKingdom301.5314United States of America301.05214Vietnam----Saipan301.052-Country/RegionWeight Limit (KG)Maximum Single Side Length Limit (M)Package Size Limit (M)Estimated Transit Time(D)China301.5330-90Taiwan301.5315-90Hong Kong301.5321Macao301.53-Korea201.05230Algeria201.53-Albania201.53-Afghanistan301.53-Angola201.53-Anguilla251.53-Armenia201.53-Aruba201.53-Ascension301.052-Australia201.052-Austria301.53-Azerbaijan301.53-Bahamas201.052-Bangladesh201.5360-90Barbados201.052-Belarus201.052-Belgium301.53-Belize251.53-Benin301.53-Bermuda201.53-Bhutan301.53-Bosnia and Herzegovina301.53-Botswana301.53-Brazil301.05290Brunei301.53-British Virgin Islands201.052-Brunei301.53-Bulgaria301.53-Burkina Faso301.53-Burundi301.53-Cambodia301.052-Cameroon301.53-Cape Verde301.052-Canada301.5360Caribbean Netherlands251.53-Cayman101.53-Centrafrique301.53-Comoros Islands201.53-Congo301.53-Costa Rica301.53-Cook Islands201.53-Cote d'Ivoire301.53-Colombia301.53-Croatia301.052-Cuba101.053-Croatia301.052-Czech Republic301.53-Democratic People's Republic of Korea201.052-Denmark201.052-Djibouti201.5360Dominica201.53-Dominican Republic251.53-East Timor201.53-Egypt301.5390El Salvador201.53-Equatorial Guinea301.53-Eritrea201.052-Ethiopia301.53-Estonia301.052-Eswatini301.52-Falkland301.53-Faroe Islands201.53-Federated States of Micronesia201.052-Fiji201.052-Finland301.05260-90France301.052-French Guiana301.53-French Polynesia301.53-French Southern and Antarctic Territories201.53-Gabon201.53-Gambia301.53-Georgia201.052-Germany301.05260Ghana301.53-Greece201.53-Gib raltar201.53-Greenland301.53-Grenada201.052-Guadeloupe301.53-Guinea301.53-Guinea Bissau101.53-Guyana201.53-Haiti201.052-Honduras301.53-Hungary201.5360-90Iceland301.53-Independent State of Samoa301.052-India201.5360-90Indonesia301.53-Iran301.53-Ireland201.53-Israel201.53-Italy301.53-Jamaica201.53-Jordan301.052-Kazakhstan201.052-Kenya301.052-Kiribati201.53-Kosovo201.53-Kyrgyz201.052-Laos301.53-Latvia301.052-Lesotho201.53-Liechtenstein301.53-Lithuania301.052-Luxembourg301.53-Malta301.53-Madagascar201.052-Malawi301.53-Malaysia301.5360Maldives201.53-Mali301.53-Malta301.052-Martinique301.53-Marshall201.052-Mauritania301.53-Mauritius301.052-Moldova201.53-Monaco301.53-Montenegro301.53-Montserrat201.052-Morocco301.53-Mozambique301.53-Myanmar201.052-Namibia101.051.8-Nauru301.53-Nepal201.052-Netherlands301.5360New Caledonia201.53-New Zealand301.5360-90Nicaragua301.53-Niger301.53-Nigeria301.53-Norway301.53-Northern Macedonia301.53-Oman201.53-Palau201.052-Papua New Guinea201.052-Paraguay201.53-Panama301.052-Pakistan301.5360-90Peru301.05260-90Philippines201.5360-90Pitcairn101.53-Poland201.5360-90Portugal301.53-Puerto Rico301.052-Reunion301.53-Romania301.052-Russian Federation201.05260-90Rwanda301.53-Saint Christopher and Nevis201.53-Saint Lucia201.53-Saint Vincent,Saint-Vincent201.53-San Marino301.53-Sao Tome and Principe301.052-Saudi Arabia301.5360Senegal201.53-Serbia301.53-Seychelles301.052-Sierra Leone301.53-Singapore301.5330-60Slovakia201.53-Sint Maarten301.53-Slovenia301.53-Solomon Islands201.052-Spain301.05230Sri Lanka301.5360-90St. Helena301.052-St.Pierre and Miquelon301.53-Soudan du Sud101.053-South Africa101.051.8-Sudan301.53-Suriname201.53-Sweden201.5360-90Switzerland301.53-Syria301.53-Tadijikistan201.052-Tanzania301.052-Thailand301.53-The Democratic Republic of the Congo301.53-Togo301.53-Tonga201.052-Trinidad and Tobago201.53-Tristan da Cunha101.052-Tunisia301.53-Turkey301.5390-120Turkmenistan201.53-TurkTurks and Caicosey101.052-Tuvalu251.53-Uganda301.53-Ukraine301.052-United Arab Emirates301.5360UnitedKingdom301.5360-90United States of America301.05260Uzbekistan201.052-Vatican201.53-Viet Nam301.5360Wake, Northern Mariana Islands, Guam, Saipan, Midway301.052-Wallis and Futuna201.052-Zambia301.53-Zimbabwe301.53-

Cargo Weight（ g ）：Transshipment Destination：CalculationDestination：Weight(g)：CalculationThe amounts above do not include custom tax or insurance fee, and the prices are quoted in JPY. DHL calculate freight based on the greater of the actual weight or volumetric weight of the package.

Rakufun aims to be the world's top forwarding company.We strive to provide cheaper, safer and more considerate customer service.For this purpose, Leyifan provides the following value-added services, and is committed to developing more and better services.Free ServiceChargeable ServiceOptional servicePlease contact customer service for the below value-added servicesCash On Delivery service 1000 JPY/package sale price only 500 JPY  Have you ever tried to order goods from online stores in Japan but they do not accept overseas credit cards, or only provide cash on delivery service?To help our members to buy their favorite goods, Leyifan is happy to announce that we offer Cash On Delivery (COD) service now! Please check out more information hereCautions: *This is not a proxy purchasing service, members are required to place an order yourselves.*To use of Cash On Delivery (COD) service, it requires 1 working day in advance to contact customer service for the arrangement.*Members will not be able to use COD service again if the package is rejected more than 2 times. Moreover, if members continue to send COD package without any contact with customer service in advance, member accounts will be blocked according to website regulations.Expedited processing of option service 1000 JPY/package sale price only 500 JPY  The value-added service is processed in order of the customer's application time. If you have an urgent need to ship a package, you can contact customer service to apply for expedited processing for priority processing.Applicable services: Expedited shipment, expedited package consolidation, expedited package separation, expedited other value-added services, etc.Cautions:*Applications for expedited service before 15:00 (Japan time) package will be processed on the same day; applications after 15:00 (Japan time) package will be processed on the second day.*For expedited shipping process and restrictions, please refer to https://www.leyifan.com/en/transtime.htmlRe-weighing service 500 JPY/package sale price only 200 JPY  If you have any problem on package weight, you can apply for re-weighing service before payment. For this service, please contact our customer service at support@leyifan.com. Cautions:*If the weight error of your package is within 30g and does not cause the increasing of shipping fee, we will regard it as a normal error.*If the weight error causes the increasing of shipping fee, we will not charge service fees (the returned service fee will be transferred to your account balance and can be directly deducted when paying.Order modification 300 JPY/package  After the value-added service is completed, if you need to modify the order information such as delivery address, phone number, shipping method (only for the same route, such as EMS to SEA, if you need to change the shipping method to the different one, please apply for order cancellation and apply for delivery again), declared value, etc., you can contact customer service to apply for modification before the package payment, and a processing fee of 300 yen will be charged. Cautions:*Order modification is not supported after the order is shipped.Order cancellation 500 JPY/package In case you wish to cancel your order after your package has been submitted for shipment, you can contact customer service to request this service before payment is made. Once we have re-stocked your package with a new one, you can reapply for value-added services or shipping. Cautions:*Value-added service for the original package is still subject to charge.Example: If you choose the 100 yen new carton value-added service for you package, then apply for order cancellation, we will charge 500 yen service fee for cancellation + 100 yen new carton fee*If you do not choose the value-added service and have not paid the shipping fee, or if the package has not been processed by the warehouse after applying for shipment, you can cancel the order directly by yourself in your account.Steps: My Account>My forwarding>My Order, select "View the details".Secondary Unboxing Service 300JPY per charge  If your package enters the "Waiting for payment" status and requires a secondary unboxing service, please contact our online customer service to apply for this service before paying the international shipping fee.Secondary operation 600 yen/per charge Discount: 500 yen/per charge  If you want to change the box of the package (old box to new one) or remove the sundries that may increase the volume or weight (such as envelopes, shoe boxes, cardboard, etc.), you can contact customer service to apply for this service before settle the payment. Notes: *Whether the volume and weight of the package after the secondary operation are different before and after is subject to the actual situation.  Cautions：*This service fee includes the cost of replacing the new box, and members do not need to pay the new carton for extra.Photo checking 500JPY per charge  Please contact Customer Service to request this service if you need to confirm the condition of the package inside and outside before “Apply for delivery”.The warehouse will provide you with 1 photo of the outer box of the package, 1 photo of the courier waybill and several photos of all the products for your confirmation. (If there are product details and invoices, they will also be taken). Cautions:* If the customer finds that the package does not match the purchased one after receiving, applying for this photo service and providing unboxing video evidence can fully protect your customer rights and facilitate communication on subsequent compensation matters.* If you need to confirm the product bonus or redemption code in advance, please refer to this service.* This photo service will unpack the box.* The product packaging box is not opened by default.Courier Waybill Photo Checking 100JPY per charge  If you need a photo of package waybill's information before "Apply for Delivery", please contact customer service for the service.We will provide you with 1 photo of the courier waybill for your confirmation. Cautions:*If warehouse makes an error in the entry of the courier waybill number, the service fee will not be charged (the service fee will be refunded to your account balance and you may use it as a shipping fee for the shipment ).Return service 400 JPY/package  If you want to return your purchases to the online shops, please contact them first. After you confirmed it could be returned, please contact our customer service at support@leyifan.com and we will help you submit a return request.Check details: FAQ>How to return my purchase A handling fee of 400 JPY and an extra domestic returning shipping fee will be occurred.Please check out more information hereCautions:*Once you applied for delivering your package, the return service would be not available.*We are not able to provide a return service if you cannot show any proof of the seller's agreement about the return.Package size measurement service 200 JPY/package  When calculating shipping fee of DHL, we measure the volumetric weight  and the actual weight of your package, and charge for whichever measurement is greater.This service only measures the length, width and height of the outer box (unit: cm), and does not provide measurement of the volume of the goods in the package. If you need to confirm the volume of the package before "Apply for delivery", you can contact customer service to apply for this service. Cautions:*This service only provides the corresponding values (length, width and height) (unit: cm), and does not provide package content photo service.*This service does not provide weighing service.*This service does not provide combined package measurement.*If the error is within 0.5cm, it is considered a normal error.*If you find that the size of your product does not match the existing bubble pillar, we will provide you with one or two layers of bubble wrap reinforcement service without additional notice.*If your package contains fragile goods/electronic products, the warehouse will reinforce them separately by default, and whether the goods can be reinforced or not will be determined by the operator.Package consolidation From 0 JPY  Packages from multiple shops can be consolidated and ship to you in one package, cheaper and more convenient.Consolidating 3 (or less) packages is free;When consolidate more than 3 packages, we will charge 200 JPY handling fee for each additional one.When consolidate more than 9 packages, we will charge 150 JPY handling fee for each additional one.Cautions:*If another carton is required, the corresponding material fee will be charged according to the size of the carton (within 90cm(including 90): 100 JPY/each; 90-120cm(including 120): 200 JPY/each; above 120cm:300 JPY/each).*This service will remove the original outer carton box of the package and consolidate it in another suitable carton box. We will not remove the packaging of the items itself (if the outer box of the package is the packaging of the items, please specify in advance; if you need to keep the original outer carton box of the package, please input "Package No. ＋Consolidate with it's original outer carton box" in the Remarks column when submitting a delivery request)*In some cases, the consolidated weight may be heavier than the estimated weight. This may occur when we use extra buffering or cardboard boxes. This helps to avoid damages which may occur during overseas shipping.*In case the packages you choose for package consolidation are over-length or over-weight, exceeding the regulations of the logistics regulation (specific to the standards of the delivery method and the announcement of each country and region), the warehouse will complete the package consolidation on the premise of conforming to the regulations of the logistics line, and the over-length or over-weight goods will be re-stored as “remaining items” to your account.*This service is available in  existing carton sizes in warehouse now, and there is no guarantee that all items can be combined successfully especially the special size items.Change package boxes 100~400 JPY/piece  We provide new packaging boxes that are better able to support overseas transportation.The following chart shows the cost of carton service fee, please allow little size error due to manual measurement: Cautions:*All boxes used in this service are new.*Please note even if you don't submit this option, in the following situation we will forwardly change a new box for you.A. We can't fill all products in the original package box.B. The original package box is really weak, it almost 100% will be broken during the oversea shipping.Package separation (averagely) 200 JPY/package sale price only 100 JPY  If you need to averagely divide items in a package into multiple packages, you can apply for it in "My package". According to the number of final packages, the charge of each package is 100 JPY.For example: 1 package are divided into 3 sub packages, we will charge you 300 JPY. Cautions:*When "Package separation (averagely)" service is complete, the packages will be registered to your account with a new package number. This service only provides a picture of the packing, and will not take a picture of the goods, and will not count the number of goods. If you need to confirm the contents of the package, please contact our customer service to apply for the "Photo Checking Service/ 500JPY" or apply for "Package separation (accurately)" service in your account directly.(Updated on March 28, 2024)*We do not guarantee the same type and quantity of contents for each package.Package separation (accurately) 500 JPY/package sale price only 300 JPY  If you need to accurately divide items in a package into multiple packages, you can apply for it in "My package". According to your request, the specified items in the package can be accurately divided into sub packages. The cost is calculated with the final number of sub packages, the charge of each package is 300 JPY.For example: 1 package are divided into 3 sub packages, the charge is 300x 3=900 JPY. Cautions:*When Package separation (accurately) service is complete, the packages will be registered to your account with a new package number. We will provide a picture of the content, so that you can check the number of products in the package.(Updated on March 28, 2024)*In case the submitted items or quantities do not match the actual ones, we will split the boxes at its own discretion and without notice.Normal reinforcement From 300 JPY/package  We provide two layers of bubble film for the outer box of the package, as well as cushioning materials (such as air bags, newspapers, sealing tape, etc.) inside the package to protect your products.The fee for package reinforcement normal is based on the size of the package after packing: Cautions:*The weight and volume of the package may increase after normal reinforcement.*Normal reinforcement does not target items for individual reinforcement. Please choose separate reinforcement or super reinforcement for items if your package contains fragile goods such as glass, CD, ceramics, liquids, etc.Super reinforcement From 1000 JPY/package  We will provide 4 layers of bubble film, and inflatable bags, air cushion, plastic cushion, newspapers, sealing tape and so on. A large package is suitable for this service.The fee for super reinforcement is based on the size of the finished package:Cautions:*In order to prevent fragile items from shaking, we will try to put enough packaging material as much as we can. Also if you select super reinforcement service, it may increase the weight and volume of the package, thank you for your understanding in advance.*Super reinforcement is not for individual reinforcement of goods. We recommend that you can apply an additional "individual item reinforcement" if there are fragile goods such as glass, CD, ceramics and liquid in your package.Individual item reinforcement 150 JPY/product sale price only 100 JPY  For individual small goods / fragile goods or you specify the goods for cushioning bubble film reinforcement, you can also apply for bubble column reinforcement (Please put bubble column reinforcement in the remarks, otherwise we will handle it with bubble film by default.) We recommend that you choose this service for glass, CDs, liquids, ceramics and other fragile goods, replacement goods, electronic products etc.Only some special items (CDs/light books/cards/stand and badges) can be reinforced by bundling multiple pieces as a single piece, If you do not indicate it in your remarks, warehouse defaults to packaging 5 items as a group and reinforces them separately, if you need each product individually reinforced, you need to note in the remarks first.Cautions:*Bundled reinforcement supports up to 5 as a group of individual reinforcement. Please contact customer service in advance for this service after submission. We shall not be responsible or liable for any loss or damage if members do not specify in advance.*If the bundled reinforcement caused wear and tear of the items, we shall not be responsible or liable for any damage. We recommend to choose individual reinforcement.*Since there are many cases of fragile goods such as wine being damaged after being sent overseas, for such products, even if you do not choose the bubble column reinforcement service, we will default to bubble column reinforcement for you. When settling the payment, it will be reflected in the details, and we will charge you according to the actual quantity used.*If the bottle is individually boxed, we will use 1~2 layers of bubble film to reinforce the outer box instead of bubble columns without further notice (if you need to remove the outer box of the wine bottle and use bubble columns for reinforcement, please fill in the remarks separately for warehouse operations)*If you find that the size of your product does not match the existing bubble column, we will provide you with one or two layers of bubble wrap reinforcement service without additional notice.*If your package contains fragile goods/electronic products, the warehouse will reinforce them separately by default, and whether the goods can be reinforced or not will be determined by the operator. Strap reinforcement From 100 JPY/package  Depending on the size of the package and the actual situation, we will use 2~4 straps to reinforce the outer box, so that it is easy for the logistics staff to extract and reduce the possibility of the package being thrown down, recommended for large and heavy packages.The fee for strap reinforcement is based on the weight and size of the package:Waterproof film reinforcement 500 JPY/package sale price only 300 JPY  For those who are concerned about the shipping process due to weather problems, please refer to this service. We provide 2~3 layers of transparent waterproof film to strengthen the carton to prevent moisture from softening and to reduce the possibility of damage to the goods inside.The fee for waterproof film reinforcement is calculated based on the weight of the package:Once Per Package Useless items removal Free   1) Removal of shoe boxes; 2) Removal of advertising flyers; 3) Removal of magazines; 4) Removal of shopping slips (invoices); 5) Removal of hangers; 6) Removal of gift bags and many other free de-cluttering services (services must be checked when shipping instructions are made) service must be applied when delivery request is made. 7) Remove outer envelope This service will remove all envelope packaging, does not accept to keep a specified envelope packaging. 8) Remove excess lithium batteries Please also select the " Lithium Battery Installation Service", so the operator will install lithium batteries and remove excess lithium batteries for disposal in accordance with the rules of each shipping method.Cautions:*Please note that if you choose to use our exclusive line (For Taiwan and China only), the shopping list will be removed by default. *Useless items removal service only accepts items listed above, other removal requests are not available. Please apply for the package separation (accurately) service (please check the service fee here: https://www.leyifan.com/en/added.html in your account if you need to remove a specific item. Please contact our CS team to discard of the useless package when the package separation service is completed.Package signing into the warehouse Free  We will notify you by email that the package has been received at the warehouse. Cautions:*Please contact customer service 1 working day in advance if you need cash on delivery service.Retain the original box Free  Retain the outer box of the package when it arrives at the warehouse, and do not change the carton and other operations. Retain the original box (if you apply for part of the package to retain the original box, please put your request clearly when submitting a delivery request, and remark the package number that you need to retain the original box if you apply package consolidation service, otherwise it is regarded as retaining all the original boxes. Operation steps: Apply for delivery > Value-added service > select "Remarks" and indicate that the original box is reserved for shipment. Cautions:*Please note that due to different route regulations, packages may be opened to confirm whether they contain prohibited items.*If you have more than one package submitted for package consolidation, please be noted that the outermost large carton will be filled with cushioning and shipped, which may increase the weight or volume.*If the outermost large carton does not fit, please be noted we will use the carton for a fee.*If you choose to keep the original box, the items will not be compensated for any deformation or damage in transit!*If you do not check this service and only write it in the remarks column, the warehouse will not operate.Installation of lithium battery Free  Due to Japan Post's regulations that a package can only contain two devices with lithium battery packs, and the lithium battery packs must be installed in the machine, in order to reduce the risk of your package being returned, we provide you with battery installation services. Cautions: *If you apply this service, we will unpack your package, and may also need to unpack your goods.*This service is also applicable to the installation of dry batteries.Package related information Free  When your package arrives at the warehouse, we will provide you with the package weighing and way bill number (if the package has a way bill number). Cautions:*If you have questions about the contents of the package, please contact customer service for advice.Confirm the delivery situation Free  If your package is sent from the merchant to the warehouse in the process of delivery progress is abnormal, we can provide you with the help of inquiry services (you need to provide the way bill number, shopping screenshots and other information), to check the package delivery status with the courier company. Cautions:*For this service, please contact the online customer service for application.*As warehouses are closed on weekends, domestic logistics in Japan often show exceptions or are in storage, so please pay attention to the delivery status on Monday.*Please note that we do not have any obligation to inquire about the logistics of your package.Passing on merchant feedback Free  If merchant where you are shopping has any questions about the package (e.g., missing items in the package / payment problems), and contact warehouse, we will relay the message to members by email, and members will need to communicate with merchant. We can relay this information to you on behalf of the merchant, so that members can receive the goods without worrying about language problems. Cautions:*We have no obligation to actively inquire about product matters.Submitting survey Free  If your package is not delivered for some reason and the logistics information is not updated. Please contact customer service immediately and provide relevant information, we will submit the information for you to consult the logistics provider. If necessary, we will also submit investigation application documents for you (depending on the logistics provider, it may take 1~6 months to get the result).Please check out more information hereCautions:*Please contact the online customer service for your application in time.*We have no obligation to initiate inquiries and submit applications.Compensation application Free  If your package is damaged or lost for any reason. Please inform our customer service immediately and provide relevant information, we will submit information for you to consult the logistics provider. If necessary, we will also submit compensation application documents for you (depending on the logistics provider, it may take 1~6 months to get the result). Please check out more information hereCautions: *Please contact the online customer service for your application in time. *We have no obligation to initiate inquiries and submit applications.Cautions:*Weight and volume may change after value-added services are performed. For example, the weight of the bag is changed to carton, the weight of the tape for reinforcement and sealing, etc. *After applying for value-added services, we will wait for processing according to the order of application. The processing time is generally 1~3 working days. In case of holidays or campaigns, the warehouse may add a large number of packages, which will slightly prolong the processing time. *Warm reminder: If you have urgent request, we suggest you contact the customer service to apply for Expedited processing of option services.Note: Once the option services you applied for were finished, you can't cancel the order.

Overdue storage feeRakufun provide 30 days free storage for each package. If your package put in storage over 30 days, we will charge an extra fee 30 JPY/kg each day started from the 31st day.If the total storage time is over 120 days , the package would be considered to be discarded, and we would have the authorization to dispose this package. Unclaimed packages will be discarded on the 121st day after delivery if no one comes to claim the package. To apply for an unclaimed package, please go to My account > My Package> Lost package recovery.Precautions:*How to calculate the storage fee date: starting from the next day after the goods are put in the warehouse, until the day when the goods are transferred to the "paid" status, no additional fees will be charged within 30 days.*For orders with the status "Pending Payment", if there is no payment arrangement to be sent out, an overdue storage fee will also be incurred.*If your package is a consolidated package, It will be calculated based on each single sub package's registered date.For example: The consolidated package contains 3 sub packges A, B and C.Package A: arrived at the warehouse within 30 days.Package B: arrived at the warehouse 60 days (weight 800g)Package C: arrived at the warehouse 90 days (weight 1.5kg)Overdue storage fee will be 900+ 2700 = 3600JPYThe breakdown as below:Package A: FreePackage B: (60-30) x 30 x 1kg = 900Package C: (90-30) x 30 x 1.5kg = 2700Overdue packages are charged 30JPY/kg, if the weight of sub package is less than 1kg, it will be calculated by 1kg.EMS insuranceIf you worry about the package lost or broken, you can choose insurance when apply for delivery. Currently only EMS packages could be insured.If the total value of your package is less than 20,000 JPY, the insurance would be selected automatically and free.Check details >>Handling fee for export declarationFor packages valued at more than 200,000 JPY, an export declaration must be submitted. The package can only proceed after the approval of this declaration. Please note that the review process takes some time.As of April 1, 2017, Japan Post has introduced a handling fee of 3,200 JPY per package for filing declarations on behalf of customers.If the value of the goods in the package is below 20,000 JPY and you choose to send your packages via EMS, we provide free insurance.*Notes: The insurance claim services and settlements are handled by Japan Post. All claims and compensations are processed and determined by Japan Post.Example: The declared amount of package A is 100,000 JPY, and the declared amount of package B is 110,000 JPY, for a total of 210,000 JPY. Shipped on the same day because the package value exceeds 200,000 JPY, one of them will be returned by the post office.