1. Please contact customer service 1-2 working day in advance. Problems such as package returns due to late advance notice are to be borne by the member. 2. Please send the courier tracking number to customer service after shipment, otherwise we can not receive the package. 3. The payment should be settled beforehand (Credit cards are not accepted, we ONLY accept PAYPAL), and once we confirmed the payment, our warehouse staff will receive your package and pay the tax duties by its arrival. Service fee: 500JPY service fee + 5% of PAYPAL processing fee of the payment amount + 20% of the estimated tax of the product amount. (If the actual tax amount is lower than the estimated amount, we will refund the difference to your Paypal account or account balance (PAYPAL processing fee is non-refundable). If the actual tax amount is greater than the estimated amount, our customer service will contact you to make up for it.)
①Shipping address---Add an address ②Fill in the address information as required and upload your identity information (please note: your identity information is important information provided to overseas logistics, we will not save or disclose this information, please provide your complete and unredacted identity information) According to Japan's "Criminal Proceeds Transfer Prevention Law", when using the forwarding service, you need to complete: identity authentication and address authentication. So when you add an address for the first time, we will ask you to upload your ID identity and address proof documents. Please rest assured that website uses encryption to upload your ID image and ensure that it will not be provided or shown to third parties. ③Wait for the address to be approved (1-2 working days. If this time is exceeded, please check whether the address authentication has been rejected. If you have any questions, please contact customer service) ④After identity authentication, if you need to add another address (same consignee), you can add it directly without review Note: 1) Please note that the name of your shipping address must be consistent with the name on the certificate 2) Please note whether the delivery address is the same as the address on the certificate. If not, please upload the corresponding address proof 3) The certificate type must be filled in correctly 4) If it fails, please check the reason first. If you have any questions, please contact customer service for help
①Click "Forgot Password" on the login page ②Enter the email address you registered with to retrieve it ③If you encounter any problems, please contact customer service for processing
The registration process ①Open Leyifan official website and click to register ②Fill in the corresponding information according to the registration process ③Activate email ④Complete email authentication ⑤Complete confirmation according to the email prompt ⑥After registration, you can use it directly Please note: overseas customers do not currently support mobile phone number authentication
Tracking No. of domestic delivery in Japan is usually written in Japanese “荷物伝票番号”、“お問い合わせ番号”. After purchased at Japanese websites, tracking No. would be given by the retailers, so that you can check with it whether your package arrive at the warehouse.
Japan Time：
